Everything You Need To Know Before You Personalise
From how your QR memory works to delivery times, here are the answers to help you create your personalised gift with confidence.
When you upload a photo, video, or audio message, we convert it into a QR code and add it to your product design. When the recipient scans the code, it opens your personal message instantly.
You can upload images, short videos, or audio messages. These are safely stored and turned into a scannable experience for your gift.
Not at all. The process is simple and guided. Just add your text, upload your memory if you like, and we handle the rest.
Personalised orders are typically prepared within 2 to 4 working days before being shipped.
Yes. Each QR code is tested before your product is sent to ensure it opens correctly and smoothly.
As personalised items are made specifically for you, returns are only accepted if the product arrives damaged or incorrect.
Yes. Your files are used only to create your QR code and are handled with care and privacy in mind.
We prepare your personalised design, generate your QR code, add it to your product, and send it to production. Once ready, it is shipped to you.